Collection of information

If you choose to use our services and provide us with personal information, you consent to the transfer and storage of that information on our servers. We may require that you provide contact and identity, billing, shipping informations, as well as other personal informations. We collect and store any information you enter on our site or directly provide us with. The type of informations we may collect includes your name, company name, postal address, phone number, fax number, financial information such as credit card or bank account number and any other information you choose to provide.

When you visit our site or use our services we track and collect informations sent to us by your computer, mobile device, or other device, including browser information, geo-location information and IP address.

We may collect and store informations you may provide to us via social media sites. We may also collect informations collected by cookies and other tracking technologies.

We may receive or collect information about you from third parties sources as additional information about you from a credit bureau or other sources, as permitted by the law and add it to our account information we have about you.

Use of information

We use your personal information to provide you an access to our sites and/or use of our services and/or customer support you requested. Our primary purpose is to provide you with a safe, smooth, efficient, and customized experience. We may use information about you to conduct auctions and send you related informations. We also use your personal information to:

  • Inform you about upcoming auctions, offers, products and services.
  • Prevent, detect and protect us against fraud, security breaches, illegal activities, and enforce our policy.
  • Contact you to troubleshoot problems, collect fees, measure and improve our services.
  • Respond to your comments and/or questions and/or request.

Our disclosure of your information

We do not disclose your personal information to third parties for their marketing purposes without your consent. We may share information about you with vendors and/or auctioneers who operate auctions with which you have registered.

We will only use and disclose your Personal Information to fulfill the purposes for which it was collected and in accordance with this privacy policy. Any exception will be with your prior consent, or as may be permitted or required by law. Also, we will keep your information only for as long as it is needed to fulfill the purposes for which it was collected.

We may also share your information in connection with the following:

  • Legal Compliance: La maison des encans reserves the right to use or disclose any information provided by Visitors or Customers if required by law, to investigate fraud, or if La maison des encans reasonably believes that use or disclosure is necessary to protect your safety or the safety of others.
  • As Part of an Asset Transfer: In the event La maison des encans goes through a business transaction such as a merger, an acquisition by another company, or a sale of all or a portion of its assets to which this privacy policy relates, your information will likely be among the assets transferred and you will be notified via e-mail and/or a prominent notice on our Website of such change in ownership or a change in the use of your personal information.


La maison des encans protects your information online by using industry standard encryption methods to prevent unauthorized access to content, data, and customer account information stored on our servers.

When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We encrypt personal information in our databases, and any sensitive transmission of passwords and authentication tokens are transmitted using HTTPS (SSL/TLS).

La maison des encans and its service providers also maintain strict physical security at properties and facilities and only provide access to authorized personnel.

While we follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

If you have any questions about security on our Site or Services, you can e-mail us at


The Services and Site are not intended for use by children under the age of 18, and we do not intentionally collect any information from users under the age of 18. If a parent or guardian becomes aware that his or her child has provided La maison des encans with personal information, he or she should contact us at If you believe that we have mistakenly or unintentionally collected such information through our Site, please notify us at so that we may immediately delete the information from our servers.

Changes to this privacy policy

La maison des encans reserves the right to modify this privacy policy at any time in our sole discretion. If we decide to make any material changes, we will notify you of changes by e-mail or by posting a notice to our home page on the Site and other places we deem appropriate. Review our privacy policy frequently. Your continued use of our Services and Site following any changes to this privacy policy constitute your acceptance of such changes, and any amended privacy policy will apply to information previously collected.

Effective Date of this Privacy Policy:

September 1, 2015